Introduction
Malkia africa tours & safaris is dedicated to the secure storage and protection of your personal information. We respect your privacy and assure you that your details will only be used to provide the services you have requested from us.
Table of contents
- Privacy policy
- Media copyright
- Terms & Conditions (general info)
1. Privacy policy
Consent
By using the information and services on www.malkia-africa.com, you agree to our privacy policy and the conditions contained therein.
What information we collect and why
When you make an inquiry with Malkia africa tours & safaris via our website, telephone, or in person, we collect your full name, email address, telephone number, and details about the safari or other tour program you are interested in. This information is necessary to process your quotation and/or booking. We guarantee that your personal data will not be shared with any third parties without your consent.
Booking information
Upon booking with Malkia africa tours & safaris, you will be asked to fill out a booking form. This form collects information about you and any other individuals traveling with you:
1. Full Name
2. Date of Birth
3. Email Address
4. Postal Address
5. Telephone Number
6. Passport Number
7. Insurance Policy Details
8. Medical Information and Dietary Requirements
We do not retain financially sensitive information such as credit card numbers or bank details. Some of your information may be disclosed to our partners, including hotels, lodges, and ground handlers, but only as necessary to fulfill your booking and ensure the smooth operation of your holiday services.
Data Retention
Malkia africa tours & safaris retains your personal information only as long as necessary to provide you with our services. We may also retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Typically, we store your data for no longer than 7 years, adhering to best practices for data retention.
Access to your data
Your information is stored securely and is accessible solely to authorized employees of Malkia africa tours & safaris. We maintain strict security measures to ensure the confidentiality and integrity of your data.
Contacting us
Malkia africa tours & safaris is dedicated to the protection of your privacy. The personal information collected is held securely, respecting your privacy rights as stipulated by Article 16 of the Constitution of the United Republic of Tanzania. which ensures the right to privacy and personal security. Should you require assistance or have any queries, please reach out to us via our contact form.
Recording of visitor behaviour
www.malkia-africa.com uses various techniques to record who visits the website, how this visitor behaves on the website and which pages are visited. This is a common way of working for websites as it provides information that helps to improve the quality of the user experience. The information we collect through cookies includes IP addresses, browser type and pages visited. We also collect where visitors first visit the website and from which page they leave the website. This information is collected anonymously and is not linked to any other personal data; it is not used to identify you personally.
Cookies
This website uses cookies. These are small text files that are stored on your end device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website. Common browsers offer the setting option of not allowing cookies. Note: There is no guarantee that you will be able to access all functions of this website without restrictions if you make the appropriate settings.
2. Media copyright
Copyrights of the images and videos on our website
All images and videos published on our website are protected by copyright. These images were created and provided by a professional photographer exclusively for Malkia africa tours & safaris. The photographer remains the copyright holder of all images.
Use of the images
The use of the images by third parties is strictly prohibited without the express written permission of the photographer and Malkia africa tours & safaris. This includes any form of reproduction, distribution, editing, public display and commercial use. Any violation of these provisions may have legal consequences.
Enquiries regarding the use of images
If you are interested in using the images, you can make an enquiry using our contact form. Alternatively, you can also contact the photographer Joël Humbel directly. We will check your request and, if necessary, issue a licence to use the images.
Logo & Graphics
The logo and all graphics on our website are also subject to copyright. These were designed specifically for Malkia africa tours & safaris and may not be used, reproduced or modified without our express written permission. Any unauthorised use will be prosecuted.
Please note that failure to comply with these guidelines may result in legal action to protect the copyright of the photographer and Malkia africa tours & safaris.
3. Terms & Conditions
Your booking request must be made in writing and a 50% deposit is required. The balance must be remitted at least 45 days prior to safari commencement. All the payments should be FREE FROM BANK CHARGES
Drinks
These are NOT included in our costs.
Visa
All nationals will require visas for TANZANIA. The cost of which is US$ 50 per person per entry (please enquire before departure). We recommend that where possible your clients attain their visas in advance by visiting the official site of Tanzania Immigration.
Climate
The climate is hot and sometimes humid. From December to March, when the north-east monsoon blows, it is hot and humid. In April and May heavy rains occur with June to October being the coolest and driest period. The lesser rains fall in November. Temperatures sway between 25 degrees Celsius and 35 degrees Celsius and annual rainfall is about 20mm.
Shopping trips
Driver/Guides will only stop at the shops/curios stall, which are recommended by Malkia africa tours & safaris.
Liability
Malkia africa tours & safaris acts as agent for hotels, transportation services and facilities provided by other parties, firms or corporations and cannot be held responsible for delays, loss, damage, injury, or accident, change of itineraries which may occur through the negligence of any individual or company entrusted with such service.
All rates are quoted without Easter, Xmas, and New Year Supplements – Please check on this when booking the safaris. The rates quoted are subject to change without warning or should there be any increases in Park Fees, Fuel, or Vat, Third Party Services, or any other circumstances beyond our control in the countries featured in this quote/booking.
Flights to Tanzania must be booked by yourself. We are not liable for cancellations, delays or problems with the airline.
Please we advise to take precautions against malaria prior to the commencement of their holiday. We recommend they contact their pharmacist for advice as to which prophylactic is recommended.
Force Majeure
Malkia africa tours & safaris cannot accept any liability or pay any compensation in respect to delays or lack of performance affected by ‘force majeure’. Force Majeure means any event which Malkia africa tours & safaris has no control over and even in circumstances where all due care was taken the event could not have been avoided or foreseen. This includes events such as war, or threat of war, riot, civil strife, terrorist activity, industrial dispute, natural disaster, adverse weather conditions, fire, and all similar events outside Malkia africa tours & safaris control.
Insurance
you are strongly advised to take out adequate insurance against all risks for an adequate sum. The Company does not undertake to provide medical care and the Company does not accept liability for any inadequate care provided.
Children Policy
Children under 7 are not permitted in any tree hotels and most tented camps. Some wildlife lodges and tented camps accommodate a maximum of 2 persons. Other restrictions may apply from time to time. Children rates are available on request.
Law
Malkia africa tours & safaris contract will be governed by and constructed in accordance with the law of Tanzania. Accordingly, each party irrevocably submits to the jurisdiction of the Tanzania courts to settle any dispute or matter arising under this contract.
Contract
With the final booking, a binding contract is concluded between the tour provider and the customer.
Malkia africa tours & safaris expressly reserves the right to unilaterally change these General Terms and Conditions at any time without prior notice.